OTHM Level 3 Diploma in Business Management
Kickstart your business career with our fully online, coursework-based qualification. Develop essential management skills through practical assignments with no exams – perfect for ambitious professionals.
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Flexible Online Learning
Study Anywhere
Access course materials and submit assignments from anywhere with an internet connection. Perfect for working professionals and those with family commitments.
Learn at Your Pace
Our flexible programme allows you to balance your studies with other responsibilities. Set your own schedule and progress through the qualification at a pace that suits your lifestyle.
No Exams
Assessment is entirely coursework-based through practical assignments that demonstrate your understanding and application of business management principles in real-world scenarios.
Communication for Business
1
Master Business Communication Types
Develop proficiency in formal and informal communication styles appropriate for different business contexts and stakeholders. Learn to select the right communication channels for maximum impact.
2
Develop Written and Verbal Skills
Create professional business documents, reports and digital communications. Enhance your verbal communication for meetings, negotiations and workplace interactions.
3
Refine Presentation Techniques
Build confidence in delivering compelling business presentations using modern tools and techniques. Learn to engage audiences effectively and communicate complex information clearly.
The Business Environment
1
Business Types
Explore the characteristics, advantages and limitations of different business structures including sole traders, partnerships, and limited companies.
2
Organisational Structures
Understand hierarchical, flat, and matrix organisational structures and how they impact business operations and decision-making processes.
3
Business Purposes
Examine the various aims of businesses including profit maximisation, growth, social responsibility and stakeholder satisfaction.
4
External Influences
Assess how political, economic, social, technological, legal and environmental factors affect business strategies and operations.
People Management
Recruitment & Selection
Learn effective recruitment strategies, interview techniques, and selection processes to identify and attract the right talent for business success.
Employee Motivation
Understand theories of motivation and how to apply them to improve employee engagement, productivity and job satisfaction.
Training & Development
Explore methods for identifying training needs and implementing effective development programmes to enhance employee skills and performance.
Leadership & Team Management
Examine different leadership styles and their effectiveness in various business contexts. Develop techniques for building and managing high-performing teams.
Customer Service Excellence
Customer Satisfaction
Exceed expectations and build loyalty through understanding customer needs and delivering personalized experiences that create lasting relationships.
Quality Service Delivery
Consistent, professional customer interactions across all touchpoints, ensuring every engagement meets the highest standards of excellence.
Service Systems
Effective processes and feedback mechanisms that streamline operations and enable continuous improvement of customer experience.
Complaint Resolution
Turn challenges into opportunities by addressing issues promptly and effectively, transforming dissatisfied customers into loyal advocates.
In this unit, you'll learn to identify and meet diverse customer expectations, deliver exceptional service across multiple channels, and implement effective systems for handling complaints. You'll develop skills to continuously review and improve customer service processes, turning feedback into actionable improvements that drive business success.
Finance in Business
Understand Financial Documents
Master the essentials of balance sheets, income statements and cash flow reports
Prepare Financial Statements
Develop skills to create and interpret key financial reports
Make Data-Driven Decisions
Use financial insights to inform strategic business choices
This unit provides a comprehensive introduction to business finance, enabling you to understand, prepare and use financial information effectively. You'll gain practical skills in financial reporting and analysis that are essential for informed business decision-making in any management role.
Marketing Fundamentals
Market Research
Gather and analyse data on customers, competitors and market trends to inform marketing decisions
Target Audience
Identify and segment customer groups based on demographics, behaviours and needs
Strategy Development
Create integrated marketing plans with clear objectives, messaging and channels
Implementation & Evaluation
Execute marketing activities and measure their effectiveness against defined goals
Assessment Method
1
Assignment Briefing
Receive detailed instructions for each unit assessment, outlining the specific tasks, learning outcomes and assessment criteria you need to address.
2
Research & Application
Conduct independent research and apply theoretical knowledge to real-world business scenarios, demonstrating your understanding and analytical skills.
3
Submission & Feedback
Submit your completed assignments through our online learning platform for assessment by qualified tutors who provide constructive feedback.
4
Achievement & Progression
Successfully complete all unit assessments to achieve your qualification, opening pathways to further study or career advancement.
Student Support Services
Academic Advisors
Our experienced academic team provides guidance throughout your studies, offering advice on assignments, research techniques, and time management strategies to help you excel.
Learning Resources
Access our comprehensive online library with e-books, journals, and industry publications. Additional study materials, webinars, and video tutorials support your learning journey.
Technical Support
Our dedicated IT team ensures you can navigate the online learning platform with ease, resolving any technical issues promptly to maintain your study momentum.
Career Services
Benefit from CV reviews, interview preparation, and career counselling to maximise the professional impact of your qualification in the job market.
Contact Us
1
Our support team is available Monday to Friday from 8:00 AM to 4:00 PM and Saturday from 8:00 AM to 12:00 PM. Contact us via WhatsApp or call +1 (868) 778-2135.
2
Or reach our office directly at +1 (868) 610-7500. For written enquiries, email info@astitnt.com.
3
Visit our campus at #46 Boundary Road, San Juan, Trinidad & Tobago to discuss your educational journey in person.